FAQ

Frequently Asked Questions

Where do you ship?

We currently ship to the United States, United Kingdom, Canada, Australia, and New Zealand. We look forward to expanding to additional destinations in the future.

Do you offer free shipping?

Yes. We offer complimentary standard shipping on U.S. orders under 1 lb.
Shipping rates for heavier U.S. orders and all international orders are calculated at checkout based on weight.

How long does delivery take?

• United States: Approximately 2–5 business days after shipment

• International: Approximately 8–16 business days after shipment

Delivery times are estimates and may vary due to customs processing or seasonal delays.

Will I receive tracking information?

Yes. Once your order ships, you will receive a confirmation email with tracking details.

Do all orders come in a jewelry box?

Yes. Every Orrea order arrives in thoughtful packaging, including a matching jewelry box, making it perfect for gifting.

How can I contact you?

If you have any questions, feel free to reach out to us at
📧 orrea.business@gmail.com - we’re happy to help.